Optimal Training Solutions is committed to protecting your privacy. This policy explains the personal information we collect, how we collect it, how we use it, when we share it with others, and how we keep it secure. By using our training services, you agree to the terms of this policy.

If you have any questions regarding this policy or our privacy practices, please contact us by email at bikeabilityinstructor@gmail.com or by mail at:

Data Protection Officer

Optimal Training Solutions Ltd

The Flat, 45 The Street

Wrecclesham, Farnham, Surrey GU10 4QS

You may also call us at 07900 016716.

2. Information Collection

How do we collect information from you?

We collect personal information when you contact us via telephone or email.

What type of information is collected from you?

We collect:

– Photographic images

– Driver license details

– Payment details

– Contact details

3. Use of Information

What do we use your information for?

We use your information to:

– Upload completed periodic training hours to the DVSA’s Recording and Evidencing database.

– Provide training certificates.

– Provide other goods and services or solicit your views and opinions if you agree.

– Notify you of changes to our services.

– Send you communications that you have requested or may be of interest to you.

4. Retention of Information

How long do we keep your information?

We regularly review the personal information that we store and hold to comply with our legal obligations. Some types of personal data, such as your periodic training records, must be kept for up to six years. 

We will keep driver CPC records data for six years

We will keep driving license data for two years

We will shred all hard copy documentation such as registration sheets.

5. Sharing of Information

Who has access to your information?

We share your information with JAUPT (Joint Approval Unit for Periodic Training) for monitoring and managing approved training centers and training uploads to the DVSA. We may also share your information with member state authorities to verify your Driver CPC entitlement abroad.

We hope this policy provides you with a clear understanding of how we collect and use your personal information for our training services. If you have any questions, please contact our Data Protection Officer.

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